How to correctly serve a client in an online store
Let a single manager work for you and let it yourself, try to send all the correspondence to your customers not on behalf of the store, but on behalf of the manager.
And best of all, try to prepare a separate letter in which your manager seems to the buyer and reports that he will personally answer all his questions and help the client with his advice.
Fast and reliable delivery – the key to success. You can safely change the delivery method selected by the buyer to faster and more reliable, of course, informing him about this and sending a letter on behalf of the manager. If this does not affect your profit, you can even pay for the delivery amount, as a bonus for the first purchase. Why give bonuses – you decide, here your fantasy is not limited by anything.
