What to do if the neighbors are constantly drowning? – The question is relevant and sore for many residents of apartment buildings. Regardless of when repairs were made in the apartment, just recently or for several years, few people will like the appearance of disgusting yellow spots on the ceiling, spoiling with water of furniture and clothing or expensive appliances.
It is very unpleasant if this happened once, and when such a phenomenon develops into the system, then you can completely forget about a calm life.
So what to do in such a situation?
A peaceful solution to the issue
The easiest, but far from frequent way out of the situation is a peaceful settlement of the problem. At the same time, residents of the upper floors unconditionally plead guilty, pay for the victims in full repair and expenses for the purchase of new things to replace the spoiled.
Alas, all this is good only if the apartment was flooded once, with multiple flooding, it is necessary to solve the problem in a different way.
Advice! Even if you are in good relations with your neighbors and all the agreements have been achieved, which is called “amicably”, be sure to call the representatives of the housing office and draw up an act of the fact of the flow of water to your apartment from the upper floor, with a complete indication of damage. This can help if suddenly, at some stage, neighbors change their minds to pay compensation or want to underestimate this amount.
Conflict situation
It is far from always possible to reach an agreement with neighbors without the help of third -party organizations, which include: HOAs, various management companies, appraisers, court. And here, of course, questions appear:
What to do if neighbors often flood?
Who to contact first for help?
How to draw up damage documents correctly?
How to put negligent neighbors?
● Personal meeting – at the first stage, you should not rush at the tenants of the upper floors with swearing and threats. Try to get an agreement for starters. It didn’t work out? Then we proceed to active actions and use the services called up to resolve various conflict situations, including between residents of apartment buildings.
Important: if you are constantly flooded from the upper floors, your neighbors are not necessary – for all communications (pipes for water supply) located to the primary shut -off valves installed in the apartment are responsible for servicing companies: Housing and Hood ZUU, HOA, HOA and others. Residents are responsible for what is located after shut -off valves: taps, mixers, plums from shells and a bath.
Active actions after flooding and rules for damage:
Disconnect electricity.
Rise to the neighbors and demand that they block water, in the event of a sewage leak, it is necessary to immediately call plumbing. If the tenants of the upper floors were not at home, then you need to call the dispatcher of the JEU, explain the situation, after which the workers will turn off the entire riser where the flow happened.
Call a representative of the management company to draw up an act on losses. At the same stage, photographs of available damage to housing, things and technology should be taken.
Important! The act must be drawn up after the minimum time after flooding, ideally on the same or the next day after the incident.
4. Invite an independent appraiser for documenting the amount of damage, this document must indicate the amount necessary for the restoration of each spoiled object (floor, wallpaper, painting) or things).
Reviews for restoration of property and repair work are carried out according to standards available in all assessment organizations. The document must be signed by an assessment by a specialist who, in addition to the signature, must put the seal of the organization.
Tip: Put the negligent residents constantly flooding you in informing about your actions (drawing up an act, evaluation, etc. D.), it is advisable to mention the amounts that I had to pay for services. As a rule, having convinced of the seriousness of your intentions and not wanting to pay too much, the neighbors independently try to urgently localize the source.
5. The last instance is the court.
List of documents for applying to the court:
● statement from the injured side;
● an act drawn up by employees of ZhEU;
● a document drawn up by independent appraisers;
● Photos of the damage.
If there is no confidence in your abilities to finish the matter, then you can use the services of a lawyer who will not only explain what to do if the neighbors are constantly drowned, but will also help collect all the necessary documents, as well as give sensible tips.
Advice! Since the systematic flooding of the apartment involves constant nervous tension and stress in the victims, do not hesitate to add compensation for moral damage to the lawsuit in addition to the basic requirements.